Terms of service
TERMS & CONDITIONS
Last updated: 01.02.2026
These Terms & Conditions ("Terms") govern your use of this website and the purchase of products from VELLYN. By using our website or placing an order, you agree to these Terms.
If you do not agree, please do not use this website.
1. ABOUT US
2. USE OF THIS WEBSITE
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that causes damage or disruption
- Attempt to gain unauthorised access to our systems
- Use our content without permission
We reserve the right to suspend or terminate access if misuse occurs.
3. PRODUCTS
We make every effort to ensure that product descriptions, specifications, and images are accurate. However:
- Colours may vary depending on your screen
- Measurements are approximate
- We reserve the right to modify product details without prior notice
All products are subject to availability.
4. ORDERS & ACCEPTANCE
When you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order.
A contract between you and VELLYN is formed only when your order has been dispatched.
We reserve the right to refuse or cancel orders where necessary, including in cases of pricing errors or suspected fraud.
5. PRICING & PAYMENT
All prices are listed in GBP (£).
We reserve the right to change prices at any time.
Payment must be made in full at checkout using the available payment methods.
6. DELIVERY
Our Delivery Policy forms part of these Terms.
Delivery times are estimates and not guaranteed.
We currently ship within the UK only.
VELLYN is not responsible for delays caused by couriers or events outside our control.
7. RETURNS & REFUNDS
Our Returns & Refund Policy forms part of these Terms.
Your statutory rights under the Consumer Rights Act 2015 are not affected.
8. INTELLECTUAL PROPERTY
All content on this website — including logos, branding, images, text, and design — is the property of VELLYN and may not be reproduced or used without written permission.
9. LIMITATION OF LIABILITY
Nothing in these Terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any matter that cannot legally be limited under UK law
To the fullest extent permitted by law, VELLYN shall not be liable for indirect or consequential losses arising from the use of this website or our products.
10. PRODUCT USE
Customers are responsible for using products in accordance with any provided instructions or guidelines.
VELLYN shall not be liable for damage caused by misuse, improper handling, or use outside of recommended guidelines.
11. PRIVACY
Your use of this website is also governed by our Privacy & Cookie Policy.
12. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. CHANGES TO THESE TERMS
We reserve the right to update these Terms at any time. The version published on our website at the time of your order will apply.